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Mystery Shopping is an important long established service that analyses a store, hotel, pub or business from a typical customer viewpoint. The secret shopper is a trained professional customer service person able to provide a detailed business report.

As more and more companies rely on a website to interest and communicate with customers, it is important that a website performs as expected from the customer and companies point of view.

Mobile friendly, fast loading, no broken links, no typo or grammatical errors, sitemaps, the list a website mystery shopper needs to check is detailed and comprehensive.

View the PDF article on how an on-line Mystery Shopper works and how it can increase sales

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An independent check on a website is beneficial for website owners, website designers and marketing companies. The cost of not doing anything is more than our charges, it is lost customers. Request details.

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